Contact us

Questions about a payment, joining as a driver, or bringing TaxiTap to your taxi association? We're here to help.

Support

Email
support@taxitap.net
Phone / WhatsApp
+27 70 324 6358
Hours
Monday to Saturday, 06:00–20:00
Business address
88 Forest Road, Bramley, Johannesburg, 2090

Payment problems

If you were charged the wrong amount or charged twice, contact us with the receipt code from your TaxiTap app (it starts with "TX-"), the date and time of the trip, and the amount. See our Refunds & Disputes policy for how we handle these.

Company details

Gomo Empire (Pty) Ltd t/a TaxiTap
Registration number: 2024/021373/07
Registered office: 1263 Kruger Road, Margate, KwaZulu-Natal, 4275
Business address: 88 Forest Road, Bramley, Johannesburg, 2090
Director: Sisikelelwe Gomo

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